A mother claims she was assaulted and called a ‘stupid Asian b***h’ by a shop assistant who didn’t want to refold the clothes she was browsing.
Jaya Li-Nguyen said she was inspecting a pile of t-shirts at yd. in Melbourne Central shopping centre on Thursday night when she was told not to touch them.
‘Do not touch the pile, it’s really hard to fold the clothes. Tell me which size you want and I will get it,’ she said the staff member told her.
A mother claims she was assaulted and called a ‘stupid Asian b***h’ by a shop assistant who didn’t want to refold the clothes she was browsing
Ms Jaya wanted to examine the range and so kept browsing, but claims as soon as she picked up a second shirt she as again told to stop.
She claimed the assistant demanded she leave the store after Ms Jaya asked ‘if I have rights to browse as a customer’.
After refusing to give her name, she claimed the staff member yelled ‘make a complaint if you want, leave now you stupid Asian b***h!’
Ms Jaya said she left the store and took a photo of the shopfront to use in a complaint, but was pursued outside.
‘She tried to grab my phone, then she grabbed my wrists and tried to twist them and yelled “you are under arrest!”,’ Ms Jaya said.
Jaya Li-Nguyen (R) said she was inspecting a pile of t-shirts at yd. in Melbourne Central shopping centre on Thursday night when a staff member told her not to touch them
‘I had to scream for help, she saw people gathering up and she just pushed me and yelled “leave!”. I was in tears and shaking, my wrists are hurting.’
The clothing chain told Daily Mail Australia the staff member was suspended with pay pending an investigation by human resources.
‘We are taking this very, very seriously and based on our actions the customer will be shopping with us again tomorrow,’ a spokesman said.
The company said Ms Jaya was undecided about whether she would continue pursuing criminal charges.
‘Melbourne Central management are very concerned about the incident which has occurred at the YD store,’ the shopping centre said.
‘We have spoken with the customer to get an understanding of what occurred and what we can do to help. We are currently in communication with YD’s head office.
She claimed the assistant identified herself as a manager and demanded she leave the store after Ms Jaya asked ‘if I have rights to browse as a customer’
‘Melbourne Central management are very concerned about the incident which has occurred at the YD store,’ the shopping centre said
‘Melbourne Central is committed to providing an environment where all of our visitors feel welcome. The customer has informed us that she has reported the incident to Victoria Police.
‘We are currently reviewing CCTV footage to see if we can assist police further in their enquiries.’
Ms Jaya later said Melbourne Central management assured her that ‘this is definitely not the behaviour they would tolerate’.
‘They are gathering all the security footage to work with YD management for investigation, also offered me contacts from the nearby store whose workers would have witnessed the assault.
‘Thank you for taking immediate action towards this matter to make sure no other customer would go though this kind of shocking experience I had.
‘No-one should have ever been treated the way I was treated. I just really hope this doesn’t happen to anyone else.’
Ms Jaya said she left the store and took a photo of the shopfront to use in a complaint, but was pursued outside and assaulted.
[Source:-Daily MAil]
