- Vodafone says the talk time will be provided ‘no questions asked’
- Customers need to SMS ‘BETTER’ to 199 to avail 10 free minutes
- They will receive 10 minutes of talk time within 30 minutes
Vodafone India under its ongoing Vodafone Delights offer introduced free 10-minute talk time to customers whose conversation gets interrupted for any reason, a company statement said on Friday, evidently aimed at bettering its image in the current scenario of frequent call drops.
“Each conversation on our network is important and must carry on uninterrupted. At times, however, conversations do get interrupted. To continue such conversations, we are offering 10-minute talk time benefit, no questions asked,” said Sandeep Kataria, Director – Consumer, Vodafone India.
To avail this talk time benefit, customers need to SMS ‘BETTER’ on 199 and talk time of 10 minutes will be credited immediately (within 30 minutes) to their number.
This initiative on voice follows close on the heels of the up to 67 percent data benefit to customers, announced earlier this week.
For prepaid customers, the free minutes will be valid till next day midnight and for postpaid customers, till the end of the billing cycle. Vodafone says the free talk time credit can be availed once during the month long bonanza and is applicable only when calling from a Vodafone connection to another Vodafone number within the same circle.
Vodafone is launching this campaign across August, which is the Vodafone Delights month and this 360-degree campaign, built on the key premise that ‘conversations should always continue’ will be seen across the country on television, radio, social media, OOH and print.